To Connect Game Consoles / Smart TV / AppleTV to wireless network
ServicedeskAdmin
Aug-9th, 2017 9:38

You will need to connect these devices to the "console" wireless network.  Before you can do so, you will need to submit a Support Ticket to Tech Support with the wireless MAC address of the device 
for it to be authorized.  Once your device's wireless MAC address has been authorized, select the "console" wireless network in your list of available networks to connect. If you see multiple networks named "console", connect to the wireless network with the strongest signal.  Please follow the instructions below to find this information:

X-box

  1. If you are signed into your profile, navigate to My Games & Apps.       **Skip this step if you are not signed into a profile.
  2. From there, select Settings. 
  3. In the settings pane, select Network. 
  4. Select Advanced Settings. 
  5. Record the Wireless MAC address on this screen. It should be in the format "00:00:00:00:00:00."?

?
Play Station

  1. Turn on your Playstation without any disk in the drive and wait for the menu to pop up.
  2. Navigate to the "Settings" icon (located on the far left).
  3. Select the "System" icon under the Settings menu.
  4. Select “System Information."
  5. You will see your wireless MAC address listed on this screen, containing letters and numbers in the format xx:xx:xx:xx:xx:xx


Nintendo Wii 

  1. From the Wii Channel menu, select [Wii Settings] (the round button on the bottom-left of the screen with "Wii" on it).
  2. Select [Internet], then [Console Settings].
  3. The MAC address of the Wii console is displayed on the first line. You will see your wireless MAC address listed on this screen, containing letters and numbers in the format xx:xx:xx:xx:xx:xx?

Apple TV

Method 1:

  1. Go to the main menu on your Apple TV and select "Settings."
  2. In the Settings Menu, select "About"
  • Here you can find your MAC Address listed as "Wireless ID"


Alternate method for locating the Wireless MAC Address of your AppleTV:

The AppleTV Ethernet and Wireless network MAC addresses can be found on the UPC label on the AppleTV box.
You will see your wireless MAC address listed on this screen, containing letters and numbers in the format xx:xx:xx:xx:xx:xx

Once your device's wireless MAC address has been authorized, select the "console" wireless network in your list of available networks to connect. If you see multiple networks named "console", connect to the wireless network with the strongest signal.

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